LANDLORDS INFORMATION
Whenever letting residential accommodation, it is essential that the legal requirements are fully satisfied, in particular, a ground for possession be incorporated into the tenancy agreement. Generally, properties under our management will be let on assured or assured short-hold tenancies and we will ensure that all legal documentation is completed before commencement of the tenancy.
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We will explain the legal position in detail when viewing prospective properties.
VETTING
Prospective tenants come to us from a variety of sources, e.g. they have seen our advertising, they were referred to us by their employer with whom we have an existing contact, simply through personal recommendation or via the Website.
We meet all prospective tenants and will take up references before the start of a tenancy. If the references are not satisfactory, the tenancy will not proceed.
We will also carry out a number of checks including credit checks and identification verification checks. If they fail any of these checks, we will not proceed with the prospective tenants.
PREPARATION OF INVENTORY
We will prepare a detailed inventory of the property’s contents and tenants will sign this at the start of the tenancy. A suitable deposit will be taken and held with the Deposit Protection Service. Once the tenancy is approaching its end, an inspection based on the inventory will be performed on the rented property. If the landlord is satisfied with the condition then the full deposit we will instruct the Deposit Protection Service to release the full deposit.
INSPECTION OF PROPERTIES
We carry out regular inspections of properties and provide owners with an inspection report. As proactive agents, we shall be checking to ensure that the property is being cared for, we shall also be keeping owners informed of the general state of repair and decoration. If, following an inspection report, owners require any work to be carried out, we can obtain estimates for this from approved tradesmen.
REPAIRS & MAINTENANCE
For short term lets of residential accommodation, owners remain responsible for most repairs to the property. Any problems will be reported to us by the tenants and any necessary work will be arranged by us. Normally, owners will give us discretion to carry out work up to a certain figure – beyond that figure, we will obtain instructions from them or their contact in this country before proceeding unless there is an emergency.
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Repairs can be referred to owners or their named contact if this is their preference.
LIAISON WITH MORTGAGES & INSURANCE COMPANIES
If a property is subject to a mortgage, the mortgagee’s consent will be needed for the letting and, if required, we will liaise with the mortgagee to ensure that the necessary consents are forthcoming. However, we will have no dealings with a mortgagee unless specifically instructed by an owner.
Insurance companies should be notified if a property is to be let and we will help with any insurance claims should the need arise. If an owner requires insurance cover, we shall be pleased to assist.
MONTHLY STATEMENTS
We account to owners on a monthly basis, normally by doing a credit transfer direct to their bank account. A statement will be issued giving a breakdown of all income and expenditure.
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The above summary is not intended to be exhaustive as we will, for instance, give assistance in obtaining closing accounts, provide tax information etc. As many of our owners live abroad, it is obviously essential that we provide as full a service as possible.
COMMISSION
10.00 % (including VAT) of rents received which covers all normal management services. There will be an administration charge of £240.00 including VAT upon the commencement of a tenancy.
INVENTORY
A detailed inventory will be taken of the property. The cost will depend upon the time taken to prepare the inventory, but will normally be in the region of £150.00 to £300.00 including VAT. this will be a one off charge.
LETTING ONLY
Sometimes owners request us to find tenants for their properties and then they deal with the management and rent collections etc. Our charge for doing this is one month’s rent + VAT. If we are required to prepare the tenancy agreement, the cost will be £100.00 including VAT. If owners wish us to prepare the inventory, the cost will be in the region of £150.00 to £300.00 including VAT.